Shipping times
You will receive your order in 2-3 business days. During promotion times, orders may be delayed due to the high volume of preparation.
Shipping costs
Shipping costs are free if your order exceeds €49.
If your order is less than €49 it will be free if you pick it up in one of our stores. Delivery to your home or to a collection point costs €5.90 for orders under €49.
Shipments to the Canary Islands have a cost of €10.90
*No shipments are made to Ceuta or Melilla, or to post office boxes.
Returns
Once you receive the order at home, you have a period of 30 calendar days to manage the return or report an incident for free through your account.
You can request a return from the option: Request a return within your order.
You can ask us to pick up your order at home or stop by one of our stores.